Shipping Policy

ROLLA STUDIO

Last updated: [January 2026]

At ROLLA STUDIO, we aim to deliver your order as quickly and smoothly as possible, while maintaining the highest standards of care and reliability.

1. Shipping Origin

All orders are shipped from our United States fulfillment centers.

2. Shipping Costs

• $9.90 on all orders

• No hidden fees or additional charges

3. Processing Time

Orders are typically processed within 1–2 business days before shipment.

You will receive a confirmation email with tracking information once your order has shipped.

4. Estimated Delivery Time

Estimated delivery time:
1 to 5 business days, depending on your location.

Most orders arrive quickly:

• 82% of orders are delivered within 3 days

• Many customers receive their order in 2–4 days

Delivery estimates are provided at checkout for transparency but may vary due to external factors.

5. Shipping Carriers

We work with trusted shipping partners to ensure secure and timely delivery.

Carrier selection is optimized based on destination, order size, and efficiency.

6. Tracking Your Order

Once your order ships, you will receive an email containing:

• A tracking number

• A tracking link to follow your delivery in real time

Please allow up to 24 hours for tracking updates to appear.

7. Delays & Exceptions

While we do our best to meet estimated delivery times, delays may occur due to:

• Weather conditions

• Carrier delays

• Peak demand periods

• Force majeure events beyond our control

ROLLA STUDIO cannot be held responsible for delays caused by shipping carriers, but our support team is always available to assist.

8. Incorrect Address

Please ensure your shipping address is accurate at checkout.

ROLLA STUDIO is not responsible for:

• Delays caused by incorrect or incomplete addresses

• Orders marked as delivered by the carrier to the provided address

If you notice an error, contact us immediately at support@rolla-studio.com.

9. Lost or Damaged Packages

If your order arrives damaged or appears lost in transit:

• Contact us within 7 days of delivery

• Include photos of the package and product (if applicable)

We will investigate promptly and provide a suitable solution.

10. Contact Information

For any questions regarding shipping or delivery, please contact:

ROLLA STUDIO
📧 support@rolla-studio.com
📞 +1 213 857 0595
📍 18027 Bishop Ave, Carson, CA 90746, United States